Customer Service & Excellent Support

Customers who've switched to Viasat (formely Exede Internet) love to rave about our service, but our groundbreaking satellite technology has been gaining attention from others as well. Have a look:

ViaSat Sets Guinness World Records Title for the Highest Capacity Satellite

Guinness world record ribbon mockup

The ViaSat-1 satellite earned a Guinness World Records® title as the highest-capacity communications satellite in the world. The record confirms that ViaSat-1 provides the most total throughput capacity over the U.S. and Canada – 100 times the capacity of a typical Ku-band satellite and 10 times the throughput of any Ka-band satellite launched prior to ViaSat-1. Combined with the company's innovative ground system, the new system is transforming the economics and quality of service offered by satellite Internet service.

Read Press Release

Popular Science 2012 Best of What's New

Popular science best of whats new 2012 logo

The well-known tech magazine recognized Viasat (formerly Exede) in its annual Best of What's New special issue. The magazine reviews thousands of new products and innovations and chooses the top 100 winners across 12 categories.

"For 25 years, Popular Science has honored the innovations that surprise and amaze us – those that make a positive impact on our world today and challenge our view of what's possible in the future, " said Jacob Ward, editor-in-chief of Popular Science. "The Best of What's New Award is the magazine's top honor, and the 100 winners – chosen from among thousands of entrants – each a revolution in its field."

Viasat (formerly Exede) was recognized in the Hardware category.

"This is a great honor that adds to the very positive feedback we're seeing in the marketplace for the new brand of high-speed satellite services that ViaSat-1 is enabling," said Mark Dankberg, chairman and CEO of ViaSat. "The conceptualizing, design, building, and launch of the system took an extraordinary effort by so many of our people and this award is a great testimony to what they accomplished."

You can read about it in the December, 2012 issue of Popular Science. Here's some of what they said:

"With download speeds up to 12 megabits per second, the satellite broadband service delivers faster rates than DSL. Engineers increased the satellite's capacity by adding a number of small antennas; the extra hardware can transmit twice the usual amount of data-carrying beams, up to 72." — Popular Science

Check out the full story here

Fierce Innovation awards 2012 finalist

Fierce Innovation Awards finalist

Also in November, 2012, ViaSat was recognized as a finalist in the categories "Last-Mile Innovation" and "Transport Innovation" for Viasat (formerly Exede Internet) by this year's Fierce Innovation Awards.

The Innovation Awards are an operator-reviewed program from the publishers of FierceWireless, FierceTelecom and FierceCable. A judging panel made up of telecommunications professionals evaluated submissions based on technology innovation, financial impact, market validation and end-user customer experience.

See what our customers are saying

Nominated for a 2013 Edison Awards

Viasat (formerly Exede Internet) has also been nominated for a 2013 Edison Award. Originally established in 1987 by the American Marketing Association, but an independent organization since 2008, the Edison Awards have recognized and honored some of the most innovative products and business leaders in America and is among the most prestigious accolades honoring excellence in new product and service development, marketing, design and innovation.

Check back here soon to see if we won!