Northland Connect has recently made changes to email security. These changes are an added level of security for you and will require some changes to how you access your email. Technical Support is available to answer questions, please call 888-817-8962.
I access my email through WebMail.
You can access your email through WebMail. Simply go to www.northlc.com. Click on Current Customer. Find your email domain on the chart provided. To the right of your domain, click on the My WebMail link. You will be redirected to your log-in screen. You will notice the web address for your log-in page has a secured address. Enter only your User Name, the part of your email address prior to the @ symbol, and password. Click the Login button.
I access my email through my Email Client/App (Outlook, or another email program).
Some of our subscribers may not have their email configured to use a secure connection when sending/receiving email messages. We recommend that you change your email settings to use a secure connection.
How do I configure my Email Client/App to use a Secure Connection (SSL) for Email Messages?
Secure Sockets Layer (SSL) are cryptographic protocols that provide secure communications on the Internet for such things as Web browsing, email, Internet faxing, instant messaging and other data transfers. You can configure your email client/app to use SSL for your mail as an extra layer of security.
Most email clients/apps support IMAP, POP and SMTP standards. Configure the following in your email software. We recommend IMAP because it eliminates the need to manage multiple devices. However, if you have questions on using IMAP or POP settings, or if you need assistance configuring your email settings to use the SSL connection, please contact Northland Connect Technical Support at 888-817-8962.
Every email client/software on a PC or app on a smart device will have similar ways to configure these SSL settings. Below are two screenshots for setting up your email in Outlook.