 You may already know that Viasat provides your Exede Internet service. The Viasat network powers millions of high-quality connections for airlines, military, businesses and consumers. As we begin offering more services in other countries, we want to be recognized worldwide as Viasat, the name of our company since we were founded in 1986.
As a result of this, the names “Exede” and “Wildblue” will be retired and replaced with a new name, brand, and logo — Viasat Internet. What does that mean for you as an Exede customer? Well, for starters, we’re still the same company, so your service won’t change — except for the better. In fact, we’re investing over $1 billion in technology innovations over the next few years to continually improve the speed and quality of your service. What else is changing? Aside from our look, feel, logo and name, you shouldn’t notice a lot of changes. Your service plan will stay the same. And you’ll be able to keep the Exede.net or Wildblue.net email addresses you have. The new Viasat brand doesn’t just apply to our residential and business internet services — the new name, logo, and brand appears on all Viasat products and services, from in-flight internet on commercial airlines to communications technology for military troops. The Viasat brand is evolving and we’re getting better every day. We’re committed to innovation and connectivity, but first and foremost, we’re committed to you — our valued customers. Here are a few answers to the questions you might have! Q: How does this impact my Exede Internet service? A: It doesn’t impact your service at all. We’ve always been Viasat — we’ve just been using the Exede name. Q: How does this affect my current service plan? A: It doesn’t; your current service plan will stay the same and we’re excited to be offering new plans soon in many areas! Q: Can I still use my Exede.net and Wildblue.net email address? A: Yes, your email addresses will not be affected. Q: What do I do if I have a question or need customer support? A: Contact us Comments are closed.
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*Comparison for viasat12 areas only. Comparison is based on published speed of viasat12 service and 3.1 Mbps average DSL service as reported by the FCC study of US broadband performance.
**Non-standard installations may result in additional charge.
† Service is not available in all areas. Minimum 24 month commitment. $10.95/month equipment lease fee plus monthly service fees and taxes apply. Non-standard installations may result in additional charges. Equipment must be returned upon cancellation of service to avoid unreturned equipment fees. Requires a clear view of the southern sky. Actual speeds will vary. Use of the viasat service is subject to data transmission limits measured on a monthly basis as described in the Data Allowance Policy. Offer may be changed or withdrawn at any time. © 2011 ViaSat, Inc.
**Non-standard installations may result in additional charge.
† Service is not available in all areas. Minimum 24 month commitment. $10.95/month equipment lease fee plus monthly service fees and taxes apply. Non-standard installations may result in additional charges. Equipment must be returned upon cancellation of service to avoid unreturned equipment fees. Requires a clear view of the southern sky. Actual speeds will vary. Use of the viasat service is subject to data transmission limits measured on a monthly basis as described in the Data Allowance Policy. Offer may be changed or withdrawn at any time. © 2011 ViaSat, Inc.
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